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Lol
Salaam, I've just spent about an hour following that around the net and I finally understand why the folk at Verizon were screwing up so badly. First of all their maths isn't that great to begin with, that much is OBVIOUS but what they're seeing is:
$.002 and thinking "when I talk about money, anything after the decimal point is cents. Therefore what I just looked at was the same as point zero zero AND two cents. [mistake 1] and that's the same as point zero zero two cents [mistake 2]."
Anyway my search utlimately lead me to this which whilst unrelated feels sooo good to hear. Take that telesales cold-callers!
Gentleness and kindness were never a part of anything except that it made it beautiful, and harshness was never a part of anything except that it made it ugly.
Through cheating, stealing, and lying, one may get required results but finally one becomes
Let's leave sales out of this as I would argue vehemently against the behaviour as suggested in Dawud's link... (which I will assume to be a long winded wind up - I have not watched it.)
"For too long, we have been a passively tolerant society, saying to our citizens 'as long as you obey the law, we will leave you alone'" - David Cameron, UK Prime Minister. 13 May 2015.
Ok, I have listened to that now. Pretty crap. I would have loved to talk to that person. Ofcourse my replies would have potentially got me the sack, but I used to thrive in such scenarios.
It used to bring out the bad in me, so it was not all good. I have in the past kept up with a wind up call for over an hour. The guy (a psychologist on the other end) may have felt a need to walk the plank, but it was my break time so I decided to let him go.
EDIT - and is it me or are the radio jockeys laughing too hard?
"For too long, we have been a passively tolerant society, saying to our citizens 'as long as you obey the law, we will leave you alone'" - David Cameron, UK Prime Minister. 13 May 2015.
This has nothing to do with anything, but it's really silly.
http://www.youtube.com/watch?v=I3Gt8Oh3gTo&feature=related
Don't just do something! Stand there.
I can handle customer like that. Why did I always get the more mundane callers?
"For too long, we have been a passively tolerant society, saying to our citizens 'as long as you obey the law, we will leave you alone'" - David Cameron, UK Prime Minister. 13 May 2015.
Oh well I suppose I can understand that what with your background in telesales, but for everyone else it is seriously funny, so no, I don't think the guys were laughing too much. Anyway here's another one which is nicer with the telesales person and hopefully you will find funny.
P.s. You might just have got the sack. This guy did a snidey one where he was pretending to be involved with a disreputable trade and like you, the female telesales person knew he was messing around and so started messing around saying "Oh really? Yeah that's what I do to." And all that sort of banter.
Anyway, he remembered that she said all their calls were recorded for trainning purposes and so a week later he called her up at work with a different voice and identity but she wasn't the there, the silly supervisor was though and gave the guy her home phone number. So he calls the telesales lady at home and pretends to be some 'trainning calls' guy and tells her that "we have a recorded conversation of you saying disreputable stuff to a customer whilst representing the company and so I'm afraid I'm going to have to ask you not to come into work tomorrow."
And she believed it! Poor woman.
Gentleness and kindness were never a part of anything except that it made it beautiful, and harshness was never a part of anything except that it made it ugly.
Through cheating, stealing, and lying, one may get required results but finally one becomes
I've played being an "echo" while bored at work previously. Can be good fun - but that one there was taken to a whole new level.
(but the laughter still felt canned and OTT to me.)
"For too long, we have been a passively tolerant society, saying to our citizens 'as long as you obey the law, we will leave you alone'" - David Cameron, UK Prime Minister. 13 May 2015.